Sr. Manager, Diversity & Culture


Remote | HQ in Oak Park, IL

Since the summer of social justice, companies have had to take an honest look at who they are and the culture they want to create for everyone, especially marginalized employees. When it comes to diversity equity and inclusion, it’s not enough to make magnanimous commitment statements. There needs to be action behind the words. At Shaker we believe that centering our efforts on the improvement of the lived experiences of our employees leads to cultivating an inclusive culture where everyone can thrive. Reporting to the VP Global Employer Brand Diversity & Culture, in this new role, the Sr. Manager, Diversity & Culture will help build Shaker’s DEI infrastructure across the areas of Representation, Authenticity, and Development. You’ll lead a team whose mission is to address culture gaps, improve lived experiences, and increase cultural competency across the organization. How is this role different than other DEI roles out there, you might ask? While DEI is a journey, we have a very clear destination and want you to help us arrive there as an expert in the driver’s seat. Your commitment to the outcomes for marginalized talent will be fully supported by our executive leadership team and you’ll find yourself on the cutting edge of DEI research that will help to move the entire industry forward. Your track record of success and reliance on the data that is available will help you implement a DEI strategy that drives sustainable change. Your dedication to culture transformation will help build a community of practice for diversity, equity, and inclusion for Shaker’s internal staff.


  • Developing, implementing, and leading Shaker’s company-wide diversity, equity, and inclusion programs, and ensuring visibility to our strategy across the organization.
  • Partnering with the VP of Talent to ensure that DEI best practices are utilized to help attract diverse groups of talent.
  • Assisting with the annual Diversity & Culture operating budget preparation, ongoing monitoring of expenses, and vendor management.
  • Serve as a DEI point of expertise or partner for Shaker-wide initiatives including: Diversity recruitment (Partners with VP of Talent); Cultural intelligence curriculum; Employee Resource Group (ERG) development; Ongoing DEI training for internal employees; Support broader talent development initiatives to ensure DEI best practices are followed; DEI content for internal/external channels
  • Maintaining a strong awareness of diversity issues and trends; educating others across the organization.
  • Serve as the lead for our DEI taskforce and brings diverse cross-functional stakeholders together to advance the broader DEI agenda across various functions of the organization


  • Bachelor’s degree in Human Resources, Business Administration, or a closely related field. Related work experience may be substituted year-for-year for academic achievement.
  • At least five (5) years of general HR experience.
  • At least three (3) years of experience developing and/or facilitating the development of diversity & inclusion programs
  • Experience building DEI practices from the ground up and embedding DEI into organizational culture
  • Experience in a leadership role with direct management of team member performance
  • Demonstrated ability to influence stakeholders
  • A track record of helping people become comfortable in discomfort
  • Agility in managing multiple complex projects in a fast-paced environment
  • Has a passion for process while also anticipating future needs and creating new ways of working when necessary
  • Strong proficiency with Microsoft Office Suite products
  • Ability to engage at the executive level of the organization interfacing with key leaders across and up the chain
  • Superb project management skills, successful execution through collaboration, and proven results within a matrixed organization
  • Experience building positive relationships with partners, diversity-based organizations, and academic institutions