Responsibilities

Draft editorial content and create content calendars.
Create a brand voice for our clients' social media presence that resonates through short-form social copy, as well as longer-form (blogs) and highly visual assets, such as GIFs, memes, and videos.
Foster client relationships, professionally respond to feedback.
Community manage clients' social media presence on platforms, such as Facebook, LinkedIn, Twitter, YouTube, Instagram, Snapchat, Glassdoor, and Indeed.
Engage with online audiences, as appropriate (listen, respond, and so forth).
Identify key performance indicators (KPIs), establish benchmarks, and prepare regular analytics reports.
Understand platform analytics and develop thoughtful key lessons and implications.
Conduct social media audits, assessing strengths and opportunities within the various platforms.
Serve as primary point of contact for client and content providers.
Support new business needs, including research, presentation development and presentation delivery.

Requirements

2+ years of social media and/or agency experience
Experience creating graphics with Adobe Photoshop / InDesign and/or Adobe Spark and Canva
Hands-on social media brand experience
Excellent verbal communication and writing skills
Passion for all things social media, interest in emerging platforms and features that can help our clients reach their goals
Eye for visual and engaging storytelling
Impeccable detail orientation and stellar organizational skills
Works well in collaborative settings
Ability to handle feedback with professionalism
A self-starter that is ready to hit the ground running, and also possesses the ability to work autonomously