At the beginning of every Shaker project, we always outline the key performance indicators (KPIs), to learn what success looks like and will mean for our clients and their initiatives.

  • It might be increased traffic and applicant flow on a careers site.
  • It might mean more hires.
  • It might mean a higher percentage of employee referral program (ERP) participation. 

Without benchmarking and measurement, we cannot measure return on investment (ROI), and we partner with our clients to develop a framework to deliver the metrics they require.